Frequently Asked Questions

Is there a warranty on my product?

Yes, all Wisdom Stone items are covered under a Limited Lifetime Warranty. We guarantee our products against defects in workmanship and materials, under normal use and proper assembly, indefinitely from date of purchase. Should you have an issue with our products, please contact us at [email protected] or or by filling the form on our contact page.

How do I file a warranty claim?

To file a warranty claim, please send your proof of purchase and details about the issue you are experiencing to our Customer Experience Team by contacting us at [email protected] or by filling the form on our contact page.

Where can I purchase Wisdom Stone products?

To find where to buy Wisdom Stone products, please visit our where to buy page or our list of online retailers.

Why aren't my calls being answered or returned?

Our staff is currently working remotely in support of our collective fight against COVID-19 and is unable to answer phones. Should you need immediate assistance, please open a support case by emailing [email protected]. You can also start a support case by completing the form on our contact page.